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Abstract:A review of the literature on innovation within government provides detailed case studies on innovative practices adopted by transportation agencies across the U.S. These case studies focus on operational innovations adopted by transportation agencies, particularly innovative workforce practices, rather than policy innovations applicable to the broader transportation industry. After reviewing two anecdotal examples of innovations to expand and maintain transportation infrastructure, the discussion shifts to five different cases studies on innovative transportation workforce practices. These innovative practices target the following workforce challenges which state departments of transportation (DOTs) are currently confronting: recruitment; retention; staff development; organizational change; and succession planning.
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