The Uses Of State DOT Research: Customer Use Of Completed Projects From NJDOT's Research Bureau

Details

• Creators:
  Schachter, HL
• Corporate Creators:
  New Jersey Institute of Technology
• Subject/TRT Terms:
  • Case studies
  • Customers
  • Follow up investigation
  • New Jersey
  • Policy analysis
  • Recommendations
  • Research
  • Research projects
  • Solicitations
  • Utilization
• Resource Type:
  Research Paper
• Geographical Coverage:
  United States
• Corporate Publisher:
  New Jersey. Dept. of Transportation
• Abstract:
  Based on case-study synthesis of ten projects completed between 1991-1998, this report explores factors that relate to how internal customers use the work completed for them by the New Jersey Department of Transportation's (NJDOT's) Research Bureau. Factors examined include: researcher-customer relations, top management action, external influences (i.e., federal government and industry), and credibility and time dimensions of the research process itself. Recommendations include: (1) Project follow-up should receive more attention with planning for follow-up scheduled during the work program development stage; (2) The work program mix should include policy research, allow the Bureau to make recommendations in areas of special importance to agency executives; and (3) The Research Bureau should consider increasing the flexibility of the solicitation process, particularly in relation to handling problem statements that come to light between annual solicitations.
• Format:
  PDF
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/14431/dot_14431_DS1.pdf
• File Type:
  [PDF - 66.46 KB]
• Collection(s):
  US Transportation Collection
• Main Document Checksum:
  urn:sha-512:ba63a18849ed6fdbbe15e4096be2d4bd85a517a223e820c9d7c5d148222bf391b6a6feb4c2bc54e55de1da0de7ff510631d42386d63c0d115386488dd64202aa