In Search of Membership Satisfaction: The University Aviation Association (UAA) Survey
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1996-01-01
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Abstract:Most members of the University Aviation Association (UAA) are either college and university aviation educators, aviation industry professionals interested in collegiate aviation programs, or individuals from the government and aviation association sector. In 1984 with the implementation of the Federal Aviation Administration's (FAA) Airway Science (AWS) program, UAA suddenly became the primary contact between the FAA and the collegiate aviation community. The beliefs, attitudes, and values of the over 550 UAA members were the subject of a satisfaction survey sent to all members. Members were asked a variety of questions about their opinions concerning specific association functions, communication methods, meetings, general organizational operations, as well as questions about internal and external relations. Additionally, a section was provided for respondents to make anecdotal comments. Over 40 percent of the members responded to the initial mailing of the survey. References, 12 p.
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