Evaluation of the Salt Lake City Computerized Rider Information System

Ruiter, E. R.; Lung, R. E.; Cambridge Systematics

doi:10.21949/1527194

Advanced Search

Select up to three search categories and corresponding keywords using the fields to the right. Refer to the Help section for more detailed instructions.

Search our Collections & Repository

Advanced Search
Custom Query

All these words:

For very narrow results

This exact word or phrase:

When looking for a specific result

Any of these words:

Best used for discovery & interchangable words

None of these words:

Recommended to be used in conjunction with other fields

Language:

Dates

Publication Date Range:

to

Document Data

Title:

Document Type:

Library

Collection:

Series:

People

Author:

Clear All

Query Builder

Query box

Clear All

For additional assistance using the Custom Query please check out our Help Page

i

Evaluation of the Salt Lake City Computerized Rider Information System

1985-11-01
By Ruiter, E. R. ; Lung, R. E.

[PDF-8.34 MB]

Select the Download button to view the document

This document is over 5mb in size and cannot be previewed

English

Details You May Also Like

Details:

Creators:

Ruiter, E. R. ; Lung, R. E.

Ruiter, E. R. ; Lung, R. E. Less -
Corporate Creators:

Cambridge Systematics
Corporate Contributors:

John A. Volpe National Transportation Systems Center (U.S.) ; United States. Urban Mass Transportation Administration

John A. Volpe National Transportation Systems Center (U.S.) ; United States. Urban Mass Transportation Administration Less -
Subject/TRT Terms:

[+]

Benefit Cost Analysis Bus Stops Bus Transit Measures Of Effectiveness Passenger Information Systems Real Time Control Ridership Telephone
Publication/ Report Number:

UMTA-MA-06-0049-85-15;DOT-TSC-UMTA-85-23
DOI:

https://doi.org/10.21949/1527194
Resource Type:

Tech Report
Geographical Coverage:

Utah
Corporate Publisher:

United States. Urban Mass Transportation Administration
Abstract:

The Utah Transit Authority (UTA) Computerized Rider Information System (CRIS) project involved the installation of an automated telephone service to quickly provide bus stop-specific schedule and service information to residents throughout the Authority's service region, which includes Salt Lake City and its surrounding suburbs, as well as the city of Ogden, Utah. Potential bus users obtain this information by calling telephone numbers assigned to specific bus stops or groups of stops. UTA's bus dispatchers have access both to the CRIS system and to the existing dispatch/communications system which includes radios on each bus. The dispatchers monitor bus drivers' reports or schedule deviations and in turn enter this information into the CRIS system. In this way the information supplied to potential passengers who call the CRIS numbers reflects actual operating conditions. The primary goal of the system was to increase ridership and passenger revenues by making up-to-date service information available to all potential users of the transit system. UTA implemented this system, initially on six test routes, on February 4, 1983 under the same "Buzz-A-Bus." This final evaluation report is based on information gathered on CRIS system impacts throughout the sixteen-month Phase I period, which included two system effectiveness tests of six months each separated by four additional months of system operations. The final report includes a history of the system and an analysis of CRIS system usage and awareness, as well as the impacts on bus ridership and the usage of UTA's other information services. The system's cost and benefits are studied, and its lessons for other transit agencies are described.
Format:

PDF
Collection(s):

Volpe Center
Main Document Checksum:

[+]

urn:sha256:fa4bd78880580b48f54a47a846c1abe2962b6adc0f62b49ad21f3fba28f08e46
Download URL:

https://rosap.ntl.bts.gov/view/dot/11863/dot_11863_DS1.pdf
File Type:

No Additional Files

More +

Evaluation of the Salt Lake City Computerized Rider Information System

Details:

Supporting Files

You May Also Like