Houston-Galveston Vessel Traffic Service Watchstander Analysis

Details

• Creators:
  Devoe, Donald B. ; Abernethy, C. N. ; Kearns, K. J.
• Corporate Creators:
  John A. Volpe National Transportation Systems Center, (U.S.)
• Publication/ Report Number:
  DOT-TSC-USCG-78-5 ; USCG-D-24-78
• Resource Type:
  Tech Report
• Geographical Coverage:
  Texas
• Corporate Publisher:
  United States. Coast Guard
• Abstract:
  A team of human factors specialists analyzed the performance of watchstanders in the U.S. Coast Guard Vessel Traffic Center at Houston, TX. Data collected included copies of the center's forms and logs, records of watchstander activities for a total of fifteen hours of observation, timed measurements of typical watchstander activities and computer delays, records of twelve in-depth interviews with center personnel, stress questionnaires administered to nine watchstanders, and photographs of equipment and workspace layout. Analysis of the data yielded tentative models of time utilization and the relationship of activity to traffic load and sixteen suggestions for improving operations. (Author)
• Format:
  PDF
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/10463/dot_10463_DS1.pdf
• File Type:
  [PDF - 4.12 MB]
• Collection(s):
  Volpe Center
• Main Document Checksum:
  urn:sha256:7cd46d0a298ed50b35a2db2c345ccdf1ad370e7761cf06a2ab32bf8448fba4f4