Cockpit and cabin crew coordination

Cardosi, Kim M; Huntley, M. Stephen, Jr.; John A. Volpe National Transportation Systems Center (U.S.)

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ROSA P serves as an archival repository of USDOT-published products including scientific findings, journal articles, guidelines, recommendations, or other information authored or co-authored by USDOT or funded partners. As a repository, ROSA P retains documents in their original published format to ensure public access to scientific information.

i

Cockpit and cabin crew coordination

1988-02-28
By Cardosi, Kim M ; Huntley, M. Stephen, Jr.

English

Details You May Also Like

Details:

Creators:

Cardosi, Kim M ; Huntley, M. Stephen, Jr.

Cardosi, Kim M ; Huntley, M. Stephen, Jr. Less -
Corporate Creators:

John A. Volpe National Transportation Systems Center (U.S.)
Subject/TRT Terms:

[+]

Aircraft Aircraft Cabins Air Pilots Air Safety Cockpit Resource Management Coordination Crew Coordination Crew Resource Management Disasters And Emergency Operations Emergency Procedures Flight Attendants Flight Attendant Training Flight Personnel Flight Training Interviewing
Publication/ Report Number:

DOT-TSC-FAA-87-4 ; DOT/FAA/FS-88/1

DOT-TSC-FAA-87-4 ; DOT/FAA/FS-88/1 Less -
Resource Type:

Tech Report
Geographical Coverage:

United States
Corporate Publisher:

John A. Volpe National Transportation Systems Center (U.S.)
Abstract:

Cockpit and cabin crew coordination is crucial not only in emergencies, but also during normal operations. The purposes of this study were to determine the status of crew coordination in the industry and to identify the implications for flight safety. This examination of crew coordination included: an examination of accidents and incidents in which cockpit and cabin crew coordination was a factor, an analysis of the results of surveys of pilot and flight attendant safety representatives, a survey of manuals and training programs for flight attendants and pilots, interviews with training programs for flight attendants and pilots, interviews with training administrator from seven Part 121 carriers, and interviews with Principal Operations Inspectors and their managers. Problem areas identified in this study included: inadequate crew communication in emergencies, confusion over the sterile cockpit (FAR 121.542) concept, inadequate instruction on the duties of the other crew in training, failure to properly secure the cabin for takeoff and landing, and inadequate support for and staffing of the FAA inspector workforce. Recommendations for improving the status of cockpit and cabin crew coordination include changes in training and operational procedures.
Format:

PDF
Funding:

FA782/A7133
Collection(s):

Volpe Center
Main Document Checksum:

[+]

urn:sha256:c04df1b2127d642ca6f7185939c4e798770a3ceeb92bd67d4b5cbc2229a43ef0
Download URL:

https://rosap.ntl.bts.gov/view/dot/9786/dot_9786_DS1.pdf
File Type:

[PDF-2.87 MB]