An analysis of the job of railroad train dispatcher.
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1974-04-01
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By Devoe, D.B.
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- Dispatchers
- Centralized traffic control
- Distraction
- Stress (Psychology)
- Railroad safety
- Hazards and emergency operations
- Interviewing
- Workload
- Workplace layout
- Communication and control
- Job analysis
- Working conditions
- Performance evaluations
- Education and training
- Human factors
- Automatic train control
- Information, data, and knowledge
- Digital computers
- Task analysis
- Federal laws
- Aptitude
- Personality
- Railroad trains--Dispatching
- Human-machine systems
- Railroads--Signaling--Centralized traffic control
- Performance standards
- Work environment
- Ability--Testing
- Job stress
- Employees--Training of
- Railroads--Communication systems
- Railroads--Research
- Job analysis
- Decision making
- Railroads--Safety regulations
- Documentation
- Electronic digital computers
- Task analysis
- Personality
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Abstract:This report constitutes a detailed study of the job of railroad train dispatcher, conducted to provide a data base for the derivation of criteria of job knowledge, skills and training consonant with safe operations. Documentation was reviewed; specialists were con- sulted, and selected dispatching operations were observed in detail. The report describes the responsibilities and duties of train dis- patchers, their workplaces and job aids, the principal functions they perform, and the records they must maintain. Special characteristics of the job, such as workload, stress, inadequacies in aids, and trends toward improvements are discussed, and estimates are made of the physical and psychological attributes, job knowledge and skills basic to safe operations and possible approaches to assurance of safety through selection, placement and training.
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Main Document Checksum:urn:sha256:cbdbfcea9141e885e42af848f77030e9401c0344d3120cc14254fe2d03b14e73