This report constitutes a detailed study of the job of railroad train dispatcher, conducted to provide a data base for the derivation of criteria of job knowledge, skills and training consonant with safe operations. Documentation was reviewed; specialists were con- sulted, and selected dispatching operations were observed in detail. The report describes the responsibilities and duties of train dis- patchers, their workplaces and job aids, the principal functions they perform, and the records they must maintain. Special characteristics of the job, such as workload, stress, inadequacies in aids, and trends toward improvements are discussed, and estimates are made of the physical and psychological attributes, job knowledge and skills basic to safe operations and possible approaches to assurance of safety through selection, placement and training.
This human factors research in aviation maintenance addresses four tasks including studies of organizational behavior, job and task analysis in mainte...
This paper reports the results of a cognitive task analysis (CTA) that examined the cognitive and collaborative demands placed on conductors and the k...
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United States Department of Transportation
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