Effective Coordination with Towing Companies for Incident Response and Clearance [Summary]
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2025-09-01
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Abstract:Tow truck operators are directly exposed to traffic when responding to incidents. Stalled vehicles can also hinder safety and operations on the highway and can create risk of secondary incidents. The objectives of this research study are to synthesize existing department of transportation (DOT) practices regarding coordination with towing companies and to identify potential collaboration and training opportunities that will improve towing worker safety as well as traffic safety by improving incident response and clearance. The research methodology to meet this objective includes a literature review, survey, and coordination with the tow trucking industry, specifically the Missouri Tow Trucking Association (MTTA). Forty-four DOT survey responses were received, and follow-up interviews were conducted with four DOTs. Coordination with MTTA occurred through an informal focus group during a MTTA monthly meeting and a survey that was administered to MTTA membership.
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Main Document Checksum:urn:sha-512:013fb79073fd5a630e330f875e2449f52689bfbfd8b544a680a57c364422da16b948d3c8b3999f1c6f7acdf5b5a37fdfc7a26880bfd66754f7469e451c46d79d
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