An Analysis of Tower (Ground) Controller - Pilot Voice Communications

Details

• Creators:
  Burki-Cohen, Judith S.
• Corporate Creators:
  John A. Volpe National Transportation Systems Center (U.S.)
• Subject/TRT Terms:
  • Air traffic control
  • Communication systems
  • Speech
  • Voice communication
  • Human factors
  • Air pilots
  • Pilot-controller communications
  • readback/hearback errors
  • callsign confusions
• Publication/ Report Number:
  DOT-VNTSC-FAA-95-41 ; DOT/FAA/AR-96/19
• Resource Type:
  Tech Report
• Geographical Coverage:
  United States
• Edition:
  Final Report February 1993 - Novenber 1995
• Corporate Publisher:
  United States. Department of Transportation. Federal Aviation Administration
• Abstract:
  This report is based on an analysis of over 48 hours of pilot-controller communications recorded from the ground-control ; frequency at twelve air traffic control towers. The analysis examined the complexity of controller instructions, that ; is, how many pieces of information a single controller transmission contains. It looked at how pilots respond to these ; instructions, and whether the type of response was affected by the complexity of the instructions. Particularly, it ; studied the effect of complexlty of the instructions on communication problems, such as when pilots asked controllers to ; repeat their instructions or when they made an error In the readback. It also examined the incidence and possible ; causes of callsign confusions as well as of conceptual errors in pilot-controller communications. Lastly, it compared ; the incidence of cClllllUlication problems with the transmission density (transmissions per minute) at 8 facility. It ; related these findings to what was observed in the en-route (Cardosi, 1993), terminal-radar (TRACON; Morrow, Lee, and ; Rodvold, !993) and in the tower-local control (Cardosi, 1994) environment. In conclusion a series of recomnendations is ; presented.
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• Format:
  PDF
• Funding:
  FA6L1/A6112
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/8641/dot_8641_DS1.pdf
• File Type:
  [PDF - 1.25 MB]
• Collection(s):
  Volpe Center
• Main Document Checksum:
  urn:sha256:f4b2c96b7e3e4c54953bb3fae7b09179a1be822dc1f5ffbb5aa138f8af2ab898