Procedural Noncompliance in Aviation Maintenance: A Multi-Level Review of Contributing Factors and Corresponding Mitigations

Key, Kylie; Schroeder, David J.; Durham, Justin; Choi, Inchul; Hu, Peter T.; Avers, Katrina E.

doi:10.21949/1404269

i

Procedural Noncompliance in Aviation Maintenance: A Multi-Level Review of Contributing Factors and Corresponding Mitigations

2022-01-01
By Key, Kylie ; Schroeder, David J. ; Durham, Justin ; ...

File Language:

English

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Creators:

Key, Kylie ; Schroeder, David J. ; Durham, Justin ; Choi, Inchul ; Hu, Peter T. ; Avers, Katrina E.
Corporate Creators:

United States. Department of Transportation. Federal Aviation Administration. Office of Aviation. Civil Aerospace Medical Institute ; Cherokee Nation 3-S
Corporate Contributors:

United States. Department of Transportation. Federal Aviation Administration. Office of Aviation. Office of Aerospace Medicine
Subject/TRT Terms:

Aviation Maintenance Aviation Safety Education And Training HFACS-ME Framework Human Factors Maintainer Conditions Maintenance Safety Safety Culture Safety Programs Supervisory Conditions Training Transportation Safety
Publication/ Report Number:

DOT/FAA/AM-22/01
DOI:

https://doi.org/10.21949/1404269
Resource Type:

Tech Report
Geographical Coverage:

United States
Corporate Publisher:

United States. Department of Transportation. Federal Aviation Administration. Office of Aviation. Office of Aerospace Medicine
Abstract:

Compliance with approved procedures is an essential part of ensuring safety. Despite the continued training and focus on procedure following, Failure to Follow Procedures (FFP) is one of the most pervasive human factors issues in aviation maintenance. To prevent the recurrence of FFP, this report reviews the scientific literature regarding the contributing factors to and potential mitigations for FFP in aviation maintenance. Consistent with the HFACS-ME framework, the report describes human error as a multi-level issue consisting of an interaction between the organizational context (culture, resources), supervisory conditions, working environment, and maintainer conditions (mental and physical state; crew coordination). Expanding upon the HFACS-ME framework, the current report proposes evidence-based recommendations and potential mitigations for the contributing factors at each level of the organization. Evidence suggests that implementation of these mitigations may reduce the FFP rate and improve safety in the aviation maintenance industry.
Format:

PDF
Collection(s):

FAA Civil Aerospace Medical Institute
Main Document Checksum:

urn:sha-512:05f88984e04680e0c73d456343f741c9f25c1bc82b00aea7c3e0be2e4aac28b134ad712799d676c0ed0e7bb8d1f9bcc7bfd4f8adf39f9e5c78f2f1bc7076d356
Download URL:

https://rosap.ntl.bts.gov/view/dot/85419/dot_85419_DS1.pdf
File Type:

[PDF - 1.18 MB ]

File Language:

English

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