Hang-ups-Looking at Non-Response in Telephone Surveys

McGuckin, Nancy; Santos, Adella; Liss, Susan

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Hang-ups-Looking at Non-Response in Telephone Surveys

2001-01-01
By McGuckin, Nancy ; Santos, Adella ; Liss, Susan

File Language:

English

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Creators:

McGuckin, Nancy ; Santos, Adella ; Liss, Susan
Corporate Creators:

United States. Department of Transportation. Federal Highway Administration
Subject/TRT Terms:
Resource Type:

Tech Report
Geographical Coverage:

United States
Corporate Publisher:

United States. Department of Transportation. Federal Highway Administration
Abstract:

Since the mid-1980's, telephone surveys have become the standard practice for obtaining data on household travel in the U.S. (Stopher, 1996). But, for a variety of reasons including changes to the North American telephone numbering system, the availability of intercepting technologies, such as caller-ID, and the multiple contacts required to complete a two-stage survey, telephone-based travel surveys seem to be suffering from declining response rates. Recent regional telephone surveys of household activity or travel surveys in the U.S. have had household response rates ranging from 20 to 40 percent (Zimowski, Tourangeau et al, 1997).
Format:

PDF
Download URL:

https://rosap.ntl.bts.gov/view/dot/85131/dot_85131_DS1.pdf
File Type:

[PDF - 398.95 KB]
Collection(s):

Federal Highway Administration
Main Document Checksum:

urn:sha-512:7ba17d405c562ab9d9629183e51d8bf0eb81c84be2cf2e9c033e4f1199079e9857c20cd3c26abed496e43281753c8034e2afd340fd4d11c4c0594a80f63b7d16

File Language:

English

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