Capturing Transit Rider Perspectives on Safety and Harassment: Lessons from San Francisco

Details

• Creators:
  Wasserman, Jacob L. ; Brozen, Madeline ; Loukaitou-Sideris, Anastasia
• Corporate Creators:
  University of California, Los Angeles. Institute of Transportation Studies ; University of California, Los Angeles. Lewis Center for Regional Policy Studies ; University of California, Los Angeles. Luskin School of Public Affairs
• Corporate Contributors:
  University of California Institute of Transportation Studies ; State of California SB1 2017/2018, Trustees of the California State University Sponsored Programs Administration
• Subject/TRT Terms:
  • Transit riders
  • Sexual harassment
  • Safety
  • Surveys
  • Gender
  • Transportation
  • Equity (Justice)
  • Lessons learned
  • Best practices
  • Perspective views Transportation equity
• Publication/ Report Number:
  UC-ITS-2022-51;UCLA ITS-LA2201
• DOI:
  https://doi.org/10.7922/G2NC5ZJN
• Resource Type:
  Tech Report
• Geographical Coverage:
  Los Angeles (California);United States
• Edition:
  Final Report (September 2022 – February 2025)
• Corporate Publisher:
  University of California, Los Angeles. Institute of Transportation Studies
• Abstract:
  Personal safety concerns continue to be one of the most critical issues among transit riders and women and gender minorities in particular. These safety concerns stem from the experience of sexual harassment that people who identify as women face frequently. While harassment can be a common occurrence, the vast majority of these experiences go unreported to transit agencies, leaving agencies without information about the magnitude of this problem on their system. This report details work with the San Francisco Municipal Transportation Agency (SFMTA) in their efforts to understand and address this problem. The SFMTA, working with two UCLA graduate students, designed a survey that drew from previous survey efforts and was tailored to address their interests and needs. This report documents the process of developing and deploying the questionnaire, in an effort to help other agencies take the first steps to better understanding rider safety and harassment. Through breaking down SFMTA’s approach, this report intends to inspire and inform similar efforts at other agencies.
• Format:
  PDF
• Funding:
  UC-ITS-2022-51
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/80388/dot_80388_DS1.pdf
• File Type:
  [PDF - 762.40 KB]
• Collection(s):
  US Transportation Collection
• Main Document Checksum:
  urn:sha-512:3f275480cff449755ab9dcbae1a843a0e358a4a5216541a0f4df641156d6cc60f6267784ba0d6ceb0b7687a9be3f7ec5de7caf5cd5f48a064a0f6199039741a9