Chicago, Illinois Uses Regulatory Approaches to Improve E-Scooter Equity
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2024-07-23
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Abstract:Chicago’s E-Scooter Pilot Evaluation aimed to assess whether and how electric scooters (e-scooters) can support the city’s goal of providing safe and affordable transportation options, as a means to increase equitable neighborhood access and lower congestion and emissions. In order to ensure the City-funded pilots would address and not reinforce existing barriers to e-scooter access, the city creatively exercised its regulatory authority and embedded specific requirements into provider permits and regularly monitored providers to gauge compliance. The Pilot Evaluation was administered by the Chicago Department of Transportation (CDOT) and Department of Business Affairs and Consumer Protection (BACP) and was based on the results of two pilots conducted in the 2019-2020 period. In the first 4-month pilot, which ran from June to October 2019, the city issued Emerging Business Permits to ten private operators to deploy a total of 2,500 e-scooters (250 e-scooters each). The pilot area was limited to the west side of the city, bounded by Halsted Street, Irving Park Road, Harlem Avenue, and the Chicago River, which covered a racially and socioeconomically diverse section of the city that had a number of existing transit options. A goal of the pilot was to see how different households with varying access to transportation assets would use e-scooters. Informed by the findings of the first pilot, Chicago conducted the second 5-month pilot from August to December 2020. Four of the original 10 vendors applied and three were selected to participate and the total number of scooters was quadrupled to 10,000 (3,333 e-scooters each). This time, Chicago expanded the pilot area to encompass almost the entire city as well as addressing parking concerns with a “lock-to” requirement for e-scooters. In rider surveys, both pilots found that at least 30 percent of escooter trips replaced car trips, supporting the city’s congestion and emission reduction goals.
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