Implementation of E-Ticketing at North Dakota Department of Transportation [Application Note]
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Implementation of E-Ticketing at North Dakota Department of Transportation [Application Note]

Filetype[PDF-235.74 KB]


English
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Details:

  • Corporate Creators:
    United States. Department of Transportation. Federal Highway Administration
  • Contributors:
    Clausen, Scott
  • Subject/TRT Terms:
  • Publication/ Report Number:
    FHWA-HIF-24-036
  • Resource Type:
    Brief
  • Right Statement:
    Public Domain
  • Geographical Coverage:
  • Corporate Publisher:
    United States. Department of Transportation. Federal Highway Administration
  • Abstract:
    North Dakota Department of Transportation (NDDOT) began piloting e- Ticketing in areas throughout the state beginning in 2018. The agency’s first attempts identified some minor issues that it needed to address, including unexpected or heightened costs, cellular coverage issues, and set up and training. After these initial experiences, NDDOT concluded that e-Ticketing had potential but that the agency needed to investigate whether the process was the right fit at that time. In 2019, NDDOT began speaking with other state DOTs that were also conducting e-Ticketing research to see what was working for them. Staff drafted e-Ticketing special provisions (SP) but was hesitant to apply it until the agency had a solid understanding of the benefits of e- Ticketing. In 2020, the agency viewed many vendor presentations as the move to contactless delivery of tickets spurred many in the industry to come up with solutions. NDDOT added e-Ticketing to two projects (one asphalt and the other millings/aggregates) through change orders in the 2021 season. The agency selected project locations with good cellular coverage and volunteering contractors for the two pilot projects. Earlier, in January 2021, NDDOT staff met with Federal Highway Administration (FHWA) North Dakota Division to discuss current conditions around e-Ticketing in North Dakota and to identify opportunities to advance e-Ticketing in the state. As a result, in March 2022, NDDOT hosted an e-Ticketing peer exchange to meet representatives from other states in various stages of e-Ticketing implementation. NDDOT staff leveraged many of the ideas from the exchange and formed a plan to move forward. It began to look into projects that would be suitable first candidates for an e-Ticketing SP in all eight of its districts. The agency focused on asphalt, concrete, and aggregates projects in locations with good cellular coverage to try to limit the growing pains that contractors and inspectors would have to overcome. It also decided to increase the number of projects that would require e-Ticketing in the coming construction seasons to maintain e-Ticketing implementation momentum.
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