Organizational Approach to Implementing Asset Management and Managing Risk: Indiana Department of Transportation (INDOT) Case Study
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2023-04-25
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Abstract:This case study provides a summary of how INDOT has organized its staff and established processes and tools to implement its TAM practices. It explores how INDOT’s reorganization has improved coordination with both internal and external stakeholders. INDOT has reorganized its planning and programming resources, practices, and data around asset management to coordinate performance-based programming. Through this effort, the agency has balanced responsibilities between the Central Office and District offices, recognizing the clarifying responsibilities and authority between different organizational units. INDOT develops and delivers its capital program in a decentralized manner. This allows the staff in each district to control projects within their respective geographic areas. However, INDOT has determined that the Central Office is responsible for establishing policy that governs the overall program. The Central Office has also dedicated staff to coordinate with and support the districts in development and delivery of the program. This helps to keep the program aligned with statewide objectives. It also supports continual improvement efforts by providing a way to share information with and among different offices.
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