Phase 1 Participant Training and Stakeholder Education Plan – Heart of Iowa Regional Transit Agency ITS4US Deployment Project
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2022-03-17
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Series: ITS4US Phase 1
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Edition:Final, Phase 1 2021-2022
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Abstract:The Heart of Iowa Regional Transit Agency (HIRTA) is one of the 5 awardees for Phase 1 of the Complete Trip – ITS4US contract for its proposed concept “Health Connector for the Most Vulnerable: An Inclusive Mobility Experience from Beginning to End” (Health Connector) by the United States Department of Transportation (USDOT). Per the goals of the program, the Health Connector project is focused on improving transportation access to healthcare for underserved groups in Dallas County, IA. The Heart of Iowa Regional Transit Agency (HIRTA) site team plans to engage diverse groups of participants in the deployment and use of the Health Connector, including six targeted population cohorts (persons with disabilities, low income, rural, older adults, veterans, and persons with limited English proficiency). Other participant groups include Dallas County Health Navigators and other healthcare provider personnel, transportation operating personnel at HIRTA, technology personnel at HIRTA, and other stakeholders in the community being served. Training will be made available to all these participants, coordinated with other project plans, schedules and activities, and will be assessed, albeit informally. Target audiences of Dallas County, Iowa can depend on a user-friendly and accessible experience when booking a trip, during the trip and completing the trip.
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