e-Construction practice highlights the drive toward paperless construction. Paper-based load delivery tickets on highway construction projects are a cumbersome and outdated practice. Collecting paper tickets from haul vehicles exposes construction inspectors and contractor personnel to safety hazards in work zones. Paperbased ticketing is a linear and resource intensive practice that entails multiple “touchpoints” for handoff. These touchpoints include recreating information from paper tickets through manual entry with little traceability and few downstream data uses. Lost or damaged tickets are not an uncommon phenomenon. Both departments of transportation (DOTs) and the private sector spend considerable resources to produce, deliver, sort, and archive paper tickets. With the chronic shortage of inspection staff facing DOTs, the paper-based practice demands an in-person “ticket taker” to collect tickets from truck drivers, record tonnage and location, calculate yield, and report daily summaries. Allocating that “ticket taker” to higher order activities improves the overall efficiency of the inspection process. The 2020 construction season has made the move to e-Ticketing even more relevant by increasing the need for touchless operations and expanding the amount of project information that can be accessed digitally.
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