Passenger Safety and Convenience Services in Automated Guideway Transit: Volume 1: Data Collection, Scenarios, and Evaluation
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1980-12-01
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Edition:Final Report: July 1977 - May 1979
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Abstract:In conventional transit operations, vehicle operators and station attendants have been assigned' secondary roles connected with passenger safety and convenience services (PS&CS). Giving directions, offering personal assistance to the ill, the handicapped or the confused and even providing first aid to the injured are among the services routinely provided. These same services must be provided on AGT in order to establish passenger acceptance of an unmanned environment and to ensure their safety, comfort and well being. This report provides information related to accommodating passenger safety and convenience services for AGT systems. Included are: Literature and personal interview findings documenting methods/procedures for detecting and resolving PS&CS problems in current transit operations; Scenarios depicting potential PS&CS problems applicable to AGT systems; Selection of methods/procedures from current practices for detecting and resolving PS&CS problems in AGT; Analysis and evaluation of the effectiveness of selected candidate methods & procedures; and, Recommended methods/procedures for accommodating PS&CS problems in AGT. The final objective is a Guidebook detailing the most effective methods and procedures for providing PS&CS in AGT systems. The Guidebook is Volume II, Report No. UMTA-MA-0084-79-5.
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