United States Department of Transportation
i
The Work of FAA Airway Transportation Systems Specialists (ATSS; FV-2101) at Field Systems Support Centers (SSCs): Results of the 2016 Job Analysis
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2018-07-01
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[PDF-2.74 MB]
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Edition:Final
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Abstract:The Federal Aviation Administration (FAA) Technical Operations Services manages, operates, maintains and repairs the technical infrastructure of the National Airspace System (NAS). To accomplish this mission, the Technical Operations Services employs about 4,400 Airway Transportation Systems Specialists (ATSSs; FV-2101) to service the over 30,000 individual facilities, services, and equipment that comprise that technical infrastructure. This report describes a comprehensive baseline job/task analysis for field, non-supervisory ATSSs who maintain, repair, calibrate and support the hardware and software on which over 35,000 flights per day rely for safe and efficient flight operations. The job analysis was conducted to support validation of the initial training course for ATSSs known as Common Principles. The report is organized into five major sections. First, a brief overview of job/task analysis is presented to provide background on the approach taken in this analysis of the ATSS job as performed in the FAA. Second, the development of an initial catalog of ATSS duties and tasks and required knowledge, skills, and abilities (KSAs) is described. That catalog of duties, tasks, and KSAs was translated into a Job Analysis Survey which was administered to 4,382 incumbent ATSSs in 2016. Overall, 1,649 incumbent ATSSs participated in the Job Analysis Survey, for a response rate of 38%. The results of the Job Analysis Survey are described in the third major section of the report, focusing on the identification of (a) the most critical and/or important job duties and tasks, and (b) the KSAs rated as most important to job performance overall. The next step in the job analysis was to determine the degree to which each important KSA was essential to the performance of each critical and/or important job duty or task. The results of this linkage exercise are reported in the fourth major section of the report. Linkage Surveys were completed by 250 ATSS first- and second-level supervisors of field ATSSs. The report concludes with a description of the essential KSAs required on Day 1 of employment as required by the Uniform Guidelines on Employee Selection Procedures (29 C.F.R. § 1607) to support validation of ATSS selection procedures. Future research and uses of the job analysis data for this mission-critical occupation are discussed in closing.
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