United States Department of Transportation
i
Evaluation of a Fatigue Countermeasures Training Program for Flight Attendants
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2011-11-01
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[PDF-465.22 KB]
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Abstract:There is a growing population of employees that work non-traditional hours in around-the-clock operations. Cabin crew/flight attendants are part of this population and work highly variable schedules that include extended duty days, time zone changes, night schedules, and on-demand calls. These schedules conflict with the body’s natural mechanisms for managing sleep and alertness, and often result in fatigue. Fatigue countermeasure training may be necessary for the health, well-being, and safety of workers. The current research evaluated a comprehensive fatigue countermeasure training program for flight attendants using a theoretically grounded taxonomy of training criteria. Alternative evaluation strategies were also utilized to improve traditional pretest– posttest designs and provide convergent evidence of training effectiveness.
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Content Notes:Work was accomplished under approved task AM-A-08-HRR-521
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