Determining the Feasibility and Effectiveness of Aircraft Pilot Mentoring Programs
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2018-03-01
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Abstract:In response to NTSB recommendations, the FAA drafted a Notice of Proposed Rulemaking (NPRM) to establish flight crew mentoring programs for new-hire pilots and pilots upgrading or transitioning to a pilot in command position (FAA, 2013). Before publishing this NPRM, the FAA was asked to review the mentoring research literature to assess the benefits of mentoring as it was related to flight deck training and make recommendations regarding the development of mentoring programs. This report is a summary of that research review. Findings showed two difficult problems with the use of mentoring as an effective training tool are the lack of well-established definitions of the mentoring process and the lack of scientific rigor in the mentoring research literature. It was recommended that, before proceeding with mandating mentoring programs for the airlines, clearly specified goals need to be developed for those programs. As an alternate recommendation, we believe that other forms of pilot training, such as accelerated expertise (Hoffman, Ward, Feltovich, DiBello, Fiore, & Andrews, 2013) might prove more effective than mentoring. A third recommendation is to look at the practice of virtual or e-mentoring (Zev, 2014).
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