Investigating the Service of App-Based Rideshare and Transportation Network Companies in Tennessee
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2021-06-25
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Edition:Final Report August 2019 – May 2021
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Abstract:With companies like Uber and Lyft leading the way, ridesourcing (also known as ridesharing, ridehailing or Transportation Network Companies) has grown and continues to grow in popularity in the United States since its introduction just over ten years ago. This research aims to understand the socioeconomic characteristics and travel behavior trends of those using ridesourcing in Tennessee. The method has three parts: a literature review of past research; a comparison of the demographics of ridesourcing users at the state, census division, and national level based on the 2017 National Household Travel Survey (NHTS); and a comparison of different user groups within the state of Tennessee using survey data collected in 2019 in three metropolitan regions in Tennessee: Knoxville, Nashville and Memphis. The results of the NHTS survey data analysis reveal some minor differences from national characteristics as compared to those found in Tennessee; however, the demographic trends are not as easily identifiable for the state of Tennessee as compared to national trends. The subsequent survey data analysis revealed four distinct groups of users and non-users in Tennessee: those who use ridesourcing in their own city, those who use ridesourcing only when traveling, those who use ridesourcing only with friends or family, and those who do not use ridesourcing. By understanding the differences between user locations and user types, better policies and regulations can be created to more efficiently and effectively harness the potential of this growing transportation mode in Tennessee.
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