United States Department of Transportation
i
Final 50 Feet of the Urban Goods Delivery System: Pilot Test of an Innovative Improvement Strategy
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2019-07-23
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[PDF-2.95 MB]
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Alternative Title:Common Carrier Locker System Pilot Test in the Seattle Municipal Tower [Project Title on cover]
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Edition:Research
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Abstract:The “Final 50 Feet of the Urban Goods Delivery System: Pilot Testing Innovative Improvement Strategies” project will provide new data-based knowledge and insights about the effects of truck parking strategies proposed in the City of Seattle, before they are broadly implemented. Goals of the project are reduction in dwell time, the time a truck is parked in a load/unload space. There are both public and private benefits to reaching this goal. As well as a reduction in failed first deliveries. Several Urban Freight Lab members told the research team that 8-10% of first delivery attempts in urban areas across the country fail. A study conducted in the UK reported that the cost of failed first deliveries was 771 billion euros in 2014. This report provides compelling evidence of the effectiveness of a new urban goods delivery system strategy: Common Carrier Locker Systems that create parcel delivery density and provide secure delivery locations in public spaces. Parcel locker systems are widely available secure, automated, self-service storage systems that are typically owned by a single retailer or delivery firm and placed inside private property. The pilot test found that a delivery to the common carrier locker system reduced total delivery time in the Seattle Municipal Tower by 78% when compared to traditional floor-to-floor, door-to-door delivery in the building.
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