Handbook for Management Performance Audits – Second Ed. – Revised

Details

• Corporate Creators:
  Indiana University, Bloomington. Institute for Urban Transportation
• Corporate Contributors:
  United States. Urban Mass Transportation Administration.
• Subject/TRT Terms:
  • Auditing
  • Finance
  • Handbooks
  • Management
  • Performance
  • Administration and Management
  • Finance
  • Public Transportation
  • Performance evaluations
  • Public transit
• Publication/ Report Number:
  report no. DOT-T-88-21
• DOI:
  https://doi.org/10.21949/1527329
• Resource Type:
  Tech Report
• Geographical Coverage:
  Indiana;United States
• Corporate Publisher:
  United States. Urban Mass Transportation Administration
• Abstract:
  The Institute for Urban Transportation (IUT) of Indiana University developed this revised handbook to inform transit managers, state departments of transportation, local decision-makers and organizations concerned with educating and training transit management about the uses and benefits of management performance audits. IUT also uses these guidelines when conducting managerial audits of transit systems. This handbook can be used by educational institutions in teaching transit management. Basically, this handbook describes what a management performance audit is and how to conduct one. Transit managers can use the methods suggested in developing improvements in the internal operations of their systems. Using goals, objectives, and performance indicators, the handbook develops a framework for a management information system that provides the manager with data needed to evaluate the performance of the systems. Specific information about the use of these elements is presented. This edition borrows heavily from sources both within and outside the transit industry. The handbook is in two parts: Part 1--Theory and Technique, and Part 2--Field Guide.
• Format:
  PDF
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/489/dot_489_DS1.pdf
• File Type:
  [PDF - 8.36 MB]
• Collection(s):
  FTA 50th Anniversary Collection
• Main Document Checksum:
  urn:sha256:c5e491846e8120f7d81349d0c9b6b3c4e75c5dd2a1349afbf3a94ac1be4797fd