United States Department of Transportation
i
Human-Automation Teaming: Unintended Impacts and Mitigations for Degraded NextGen Operations
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2019-09-01
[PDF-10.31 MB]
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Edition:Final Report, Apr 2018-Sept 2019
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Abstract:The goal of this report is to provide insights regarding the potential unintended negative impacts that the introduction of automation can have on human performance and resultant system behavior when a decision support system fails or exhibits degraded performance. It further provides human factors guidance on methods to mitigate potential risks to efficiency and safety resulting from such impacts on human - automation interaction. These conclusions are developed based on lessons learned from the past introduction of automation in aviation, nuclear power and naval operations, as well as in healthcare, and are then applied to provide guidance for the design and use of automation to support trajectory based operations for the Next Generation Air Transportation System (NextGen).
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Content Notes:This report has been modified by the authors from the contractual final deliverable, for improved clarity for a general audience. The original report was funded through CIP G05A.02 - 04, Fund Type F&E, Fund Code 12882A01160, BSLI 1A12B0, Project 1216WA5577A, Milestone 03.00.00: “Human Performance Considerations for Contingency Operations in a Degraded NextGen Environment — Phase I”, Deliverable 03.01.00. The prime vendor for the research was American Institutes for Research, with Cognitive Systems Engineering as a subcontractor. However, the contractual deliverable was modified primarily by Cognitive Systems Engineering.
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