Organizing for TSMO - Case Study 5: Organization and Staffing
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2019-08-28
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Abstract:Given the varying stages of Transportation Systems Management and Operations (TSMO) adoption and advancement, the Federal Highway Administration identified the need for case studies to provide examples of common challenges and best practices for transportation agencies to learn from each other. This is one of 12 case studies developed to support organizing for TSMO. This case study focuses on how TSMO organizational structures can be developed to support management and operational strategies and how each agency applied their TSMO structure to improve agency culture. Four agencies who have restructured their organization to support TSMO initiatives were interviewed: Arizona Department of Transportation (ADOT), New Hampshire Department of Transportation (NHDOT), Utah Department of Transportation (UDOT), and Vermont Department of Transportation (VTrans). Each agency provided information on how they restructured their organization to accommodate TSMO activities, their lessons learned, and the next steps to continually improve these efforts.
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