United States Department of Transportation
i
Organizing for TSMO - Case Study 12: Border Crossings
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2019-07-19
[PDF-2.18 MB]
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Abstract:Given the varying stages of Transportation Systems Management and Operations (TSMO) adoption and advancement, the Federal Highway Administration identified the need for case studies to provide examples of common challenges and best practices for transportation agencies to learn from each other. This is one of 12 case studies developed to support organizing for reliability. This case study focuses on how applying TSMO to border crossing operations can improve operations and help reduce challenges faced by agencies. Two agencies with mature border crossing and TSMO programs were interviewed: Whatcom Council of Governments (WCOG) and Niagara International Transportation Technology Coalition (NITTEC). Each agency provided information on how they managed border crossing challenges, their lessons learned, and the next steps to continually improve these efforts.
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