Making the Business Case for Traffic Incident Management
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2016-12-01
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Abstract:In order to transform a traffic incident management (TIM) program or project from a stand-alone effort to a sustainable core function of an agency, the establishment of a solid business case is necessary. The purpose of this document is to support TIM agencies and partner agencies in the development of a strong business case for their TIM programs, as well as to introduce strategies that link investments with program results and, ultimately, with the strategic outcomes of the broader organization. This document is designed to be used throughout the entire lifecycle of an investment to ensure meaningful discussion between program managers and the approval or funding authority from the earliest possible time. The document is organized around four primary chapters that correspond to the four phases of the TIM business case development process. Each of these four chapters begins by listing the essential elements to be developed for the TIM business case product and/or activities to be conducted within that stage of the process. Then, within the chapter, these elements/activities are described in more detail, and examples are presented to provide context. Each chapter concludes with a checklist of the important questions that should be answered by the end of each phase. The checklists are shaped such that once the questions in each chapter are answered and the phases are complete, the information needed to populate a full business case report template should be available.
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