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Bus Service Evaluation Methods: A Review
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1984-11-01
[PDF-18.58 MB]
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Abstract:This review of industry service evaluation practices was undertaken by Houston Metro as it examines the manner in which limited resources are allocated by developing more rational approaches for improving system efficiency and effectiveness. The current bus service evaluation practices of the U.S. and Canadian transit operating agencies were determined and appraised. Metro developed and implemented a route ridership data collection/analysis system, and a program of service standards and planning guidelines. The report has 4 chapters, including a brief introduction. Chapter 2 describes the basic objectives of the industry review with the methodology employees. Chapter 3 contains a description of the performance criteria most often used to monitor and evaluate bus services. Chapter 4 contains several discussions that relate to the general organization of service evaluation activities, the costs and results of these activities, and the problems most frequently encountered in bus service evaluation. There are 3 appendices summarizing the individual agency actions; matrices for examining the criteria and tables of criteria that describe service standards each agency has developed for criteria evaluation.
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Content Notes:Series: Special Studies in Transportation Planning (SSTP)
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