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Case study and lessons learned for the Great Lakes ITS Program, Airport ITS Integration and the Road Infrastructure Management System projects, final report, Wayne County, Michigan
  • Published Date:
    2007-03-02
  • Language:
    English
Filetype[PDF-1.08 MB]


Details:
  • Publication/ Report Number:
    FHWA-JPO-07-027
  • Resource Type:
  • Geographical Coverage:
  • TRIS Online Accession Number:
    1052318
  • Edition:
    Final report
  • NTL Classification:
    NTL-INTELLIGENT TRANSPORTATION SYSTEMS-INTELLIGENT TRANSPORTATION SYSTEMS ; NTL-INTELLIGENT TRANSPORTATION SYSTEMS-Freeway Management ; NTL-INTELLIGENT TRANSPORTATION SYSTEMS-Roadway Operations and Maintenance ; NTL-AVIATION-Airports and Facilities ; NTL-OPERATIONS AND TRAFFIC CONTROLS-Traffic Flow ; NTL-OPERATIONS AND TRAFFIC CONTROLS-Traffic Control DevicesNTL-OPERATIONS AND TRAFFIC CONTROLS-Parking ; NTL-OPERATIONS AND TRAFFIC CONTROLS-Congestion ;
  • Format:
  • Abstract:
    This report presents the case study and lessons learned for the national evaluation of the Great Lakes Intelligent Transportation Systems (GLITS) Airport ITS Integration and Road Infrastructure Management System (RIMS) projects. The Airport ITS Integration project is a multi-phased effort that includes the deployment of ITS field devices and a traffic management center (TMC) to optimize traffic flow in and out of the airport, as well as to terminals and short-term parking facilities. The RIMS project will integrate a Geographic Information System (GIS) with nearly 400 independent databases being used by various divisions within the Wayne County Department of Public Services (DPS). Using a Web-based approach, information will be made available to Wayne County DPS and the traveling public to improve public safety and modernize transportation services within DPS. The evaluation originally planned to assess mobility, safety, security, and customer satisfaction impacts. However, because of deployment delays, the evaluation was modified to a case study of key events and the development of lessons learned based on the GLITS project management experiences from 2002 through early 2007. For the Airport ITS Integration project, two events had a significant impact on the project and consequently led to deployment delays. First, the formation of an independent airport authority in 2002 complicated the allocation of funding for the Airport ITS project. Second, the change in Wayne County leadership resulted in a change in project leadership positions within the Wayne County Roads Division. In addition, the changes in project management, personnel, and a loss of project champions also likely contributed to delays in the deployment. For the RIMS project, three events had a significant impact on the project and resulted in the deployment delays. First, a change in leadership and transfer of project management to the Wayne County Department of Technology (WCDT) slowed the development and the Request for Proposal process. Second, vendor selection and a formal protest by a non-selected vendor delayed the procurement. Finally, negotiations with the vendors to adjust costs and the Statement of Work (SOW) took longer than expected. The lessons learned effort developed the following three lessons: 1) Develop a project champion succession plan within participating organizations to avoid orphaning a project; 2) delays in finalizing funding arrangements can lead to delays in executing contracts; and 3) recognize that deployment delays can lead to a ripple effect of challenges that affect project deployment progress. Although the national evaluation of the GLITS Airport ITS Integration and RIMS projects did not yield quantitative system impacts results, it has resulted in some important lessons that could be shared with stakeholders across the country who may be considering a similar deployment effort.

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