User Acceptance of Commercial Vehicle Operations (CVO) Services: Critical Issues Relating to Acceptance of CVO Services by Interstate Truck and Bus Drivers: Executive Summary: Task B Report
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User Acceptance of Commercial Vehicle Operations (CVO) Services: Critical Issues Relating to Acceptance of CVO Services by Interstate Truck and Bus Drivers: Executive Summary: Task B Report

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  • English
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    Details:

    • Corporate Creators:
      Penn + Schoen Associates
    • Subject/TRT Terms:
    • Publication/ Report Number:
      DTFH61 -94-R-001 82
    • Resource Type:
      Research Paper
    • Geographical Coverage:
      United States
    • TRIS Online Accession Number:
      00963630
    • Corporate Publisher:
      United States. Joint Program Office for Intelligent Transportation Systems
    • Abstract:
      This study consists of two distinct tasks. Task A, which is based on document reviews and a series of 50 in-depth interviews, fulfilled four primary objectives: 1) identified those issues relating to CVO services that are of potential impact or concern to interstate truck and bus drivers; 2) identified the information needs of other interested parties outside the U.S. Department of Transportation; 3) identified areas/topics that may deserve higher-level analysis during task B; 4) collect other information that will aid in the finalization of the workplan for Task B. The report of Task A findings has already been submitted to the Federal Highway Administration and is entitled ?Identification of Concerns and Needs: Final Report of Findings From Document Reviews and In-Depth Industry Executive Interviews.? Task B is the subject of this report. This study of CVO Services shows that on the whole, Commercial Vehicle drivers are receptive to and supportive of the use of CVO services on the road and in their vehicles. However, there was some concern that certain of the technologies would be an invasion of driver privacy by either the government or the driver?s company, and also a concern that the systems would rely too much on computers and diminish the role of human judgment. Drivers were wary of services that promised too much and would leave them dependent on unproven, inexperienced technology. They wanted systems that would be reliable, workable, and useful on a consistent basis, and would not pose a threat to themselves, their vehicles, their privacy, or their livelihood.
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