Cabin Crew Fire Training Needs Analysis
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2017-06-01
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Abstract:The degree to which cabin crew are prepared for firefighting events is a variable in transport aviation, as airlines have different firefighting training programs for their crews. The expertise provided by these programs has not been previously studied for U.S. airline cabin crew. A training needs assessment has been developed by RGW Cherry and Associates, Ltd., for the U.K. Civil Aviation Authority, which was intended to identify training program deficiencies and suggest potential improvements to in-flight firefighting competency. The fire training needs analysis has been applied by Cherry to international crew members and replicated here for U.S. cabin crews and training instructors. A questionnaire was used to measure the participants’ perceptions of the adequacy, content, and realism of their firefighting training, for which cabin crew training instructors were expected to rate their training programs higher than crew members (flight attendants). Cabin Crew Training Instructors did indeed rate all aspects of their firefighting training higher than did Cabin Crew with one exception: the effect of training intervals on crews’ retention, for which both groups showed an average rating of 0.13 (range -2.0 to +2.0). Overall, the lowest ratings were given to the adequacy of training to prepare crew members for dealing with multiple fires at the same time, and the fidelity of the fire and smoke conditions used during training. The greatest discrepancies in ratings were the perceived adequacy of the firefighting training with regard to passenger management during an in-flight fire and the relevance of scenarios used during training. The highest ratings were given to the procedures taught during training, as well as the adequacy to equip crew members to extinguish visible fires, and the similarity of training equipment to onboard equipment.
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