Initial Evaluation of the Operational Assessment Program
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2017-01-01
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Abstract:The Operational Assessment Program (OAP) was developed to help Level 10 and above terminal radar approach control (TRACON) facilities promote Certified Professional Controllers In-Training into their facilities. The OAP consists of two hurdles: a job knowledge test and a skills assessment. The OAP was validated using a content validation approach (AIR, 2011) and meets the Equal Employment Opportunity Commission standards for use as a promotion/selection tool (EEOC, 1978). However, the content validation approach does not provide the Federal Aviation Administration with information on the effectiveness of the processes used to implement the OAP and the reactions of TRACON personnel who participated in executing the programs, both of which are necessary to identifying necessary improvements in future implementation cycles. This study collected data from critical facility personnel involved in the implementation of the OAP at their facilities to determine perceptions of the OAP and its component processes. The results indicate that the program was perceived to be implemented in a fair and effective manner, but several important changes and improvements were recommended by respondents. These results and participants’ recommendations are presented and discussed in detail in this report.
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