United States Department of Transportation
i
Traffic Management Centers: Challenges, Best Practices, and Future Plans
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2014-08-01
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[PDF-1.87 MB]
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Abstract:Transportation management centers serve as the technical and institutional hubs that facilitate interagency coordination and integrate a wide range of traffic management strategies to achieve the collective goal of providing safe, efficient and sustainable transportation infrastructure. This report presents a study aiming at providing a nationwide scan on best practices in TMCs with a focus on ITS in terms of innovative tools, technologies, methods, and policies. A web-based survey was conducted focusing on current applications as well as new methods and tools in various aspects of TMC operations and services. The survey covers five major areas of interest - current tools and applications used in TMC operations, practices in data collection and information sharing, potential enhancements with new technologies, staffing and skill needs, and incident management performance measures. The questionnaire consists of both fact-finding and opinion-seeking questions. The former helps to shed light on the state-of-the-practices, while the latter provides a channel to understand the preferences and attitudes toward the implementation of emerging technologies and tools in TMC operations. The survey was conducted during March and April 2014. Initial recruit emails with link to the survey website were sent to over 80 TMC contacts around the nation. A total of 42 responses from twenty-five different states were received and analyzed.
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