United States Department of Transportation
i
State of Idaho Port of Entry Study
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2016-05-01
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[PDF-15.05 MB]
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Abstract:The purpose of this study was to evaluate Idaho's Ports of Entry (POE) Program to identify its strengths and weaknesses, and provide recommendations for future program development and operations. As part of the study, current Idaho POE business processes were reviewed and compared to industry best practices. In addition, input was gathered from program stakeholders to assess satisfaction with POE services and to better understand customer needs. New and emerging technologies relevant to the POE function were also examined and costs and benefits of these technologies were compared to those of existing technology used by ITD for POE operations. Researchers developed a multi-tiered Concept of Operations for Idaho’s POE System to assist management in future program planning. In order to provide flexibility, account for the existing fixed facilities and rover sites, and take into consideration available financial and personnel resources, three tiers were developed for fixed facilities and two tiers were developed for rover sites. For each tier, researchers identified the operations, infrastructure, and technology necessary to fully realize the Concept of Operations as well as providing estimated development costs.
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