United States Department of Transportation
i
The Relationships of Age and ATC Experience to Job Performance Ratings of Terminal Area Traffic Controllers
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1973-04-01
[PDF-1.73 MB]
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Abstract:The present report concerns an investigation wherein procedures, somewhat similar to those used in the 1965 study of journeymen ARTCC (or Center) controllers, were employed to determine the interrelationships of age, FAA ATC experience, and ratings of job performance for journeymen ATCSs engaged in Terminal Area Traffic Control at several high-traffic-density airports. The ratings of job performance, background information, and other data were collected in conjunction with a comprehensive study which also included an assessment of the controllers' attitudes and motivations regarding their work and job environment. Other research priorities, 2 - 4 which arose shortly after completion of the data collection phase (in February 1969), precluded rapid progress in the processing and analysis of the diverse types of information obtained for the 614 subjects. The first of two anticipated reports on the study was published in July 1971. It focused upon describing the nature, incidence, and intensity of the controllers' work attitudes and the relationship of the latter to age, experience, and performance. However, most analyses concerning the potential effects of age and experience upon level of job performance were reserved for inclusion in the present report.
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