United States Department of Transportation
i
Develop and pilot test smart phone/tablet app for paratransit demand-response passenger pick-up alerts to assist passengers with disabilities and reduce no-shows and dwell times.
-
2016-12-01
-
[PDF-789.53 KB]
Details:
-
Creators:
-
Corporate Creators:
-
Contributors:
-
Corporate Contributors:
-
Subject/TRT Terms:
-
Publication/ Report Number:
-
Resource Type:
-
Geographical Coverage:
-
Corporate Publisher:
-
Abstract:This research produced an arrival notification system for paratransit passengers with disabilities. Almost all existing curb-to-curb paratransit services have significantly large pick-up time window ranging from 20 to 40 minutes from the scheduled time producing substantial passenger waiting times. The arrival notification system presented in this study delivers an automated voice call to a registered user once the paratransit vehicle is in the near proximity to the pick-up location. The system utilizes Google Traffic API for the vehicle arrival estimation. Unlike other vehicle arrival notification systems in the state-of-the-practice, the proposed system is compact and does not require additional equipment such as radio transmitting and positioning devices. Using consumer mobile devices with Android or iOS platform, the proposed system is designed to exploit commercial cellular network service (i.e., 3G and 4G-LTE). In addition to the passenger notification, the proposed system provides paratransit drivers with real-time route guidance information developed through Google Maps API. Field evaluation conducted in Essex County, New Jersey, reveals significant reduction in passenger waiting time. The passenger waiting time was reduced by 15 to 20 minutes. In addition, accuracy of the notification system was tested: during the test, in almost all cases, vehicle arrived 1 minute earlier from the proposed arrival time.
-
Format:
-
Funding:
-
Collection(s):
-
Main Document Checksum:
-
Download URL:
-
File Type:
