United States Department of Transportation
i
Development for transportation asset management inventory & management tools.
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2014-09-01
[PDF-4.85 MB]
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Abstract:Mobile technology is becoming more and more pervasive within the consumer industry. Devices such as smartphones and tablets
are able to relay information effectively and affordably either with or without an accompanying cellular connectivity plan. The
effect of this technology is slowly making its way through the corporate world. Recognizing that this technology has the potential to
affect workflow practices within a Department of Transportation, this report first presents two mobile applications to address
specific areas of concern identified within the Utah Department of Transportation. The first application creates a living directory
that provides specific information regarding employees, equipment, and location within maintenance shed locations throughout the
state of Utah. The second application provides a seamless method of information transfer as it relates to traffic signs from the field
directly to central servers in an effort to reduce data loss and corruption.
In order to facilitate a determination of effectiveness, the second aspect of this report develops a framework through which the
developed applications can be deemed as either effective or ineffective given indicators of fit, viability, usability, and productivity.
These areas are assessed using a defined survey that presents users of the mobile applications with a series of questions relevant to
each of the four indicators. The surveys are then analyzed through both descriptive and inferential statistical methods in order to
provide a conclusion of effectiveness. Because they seek to develop a basic framework, the concepts and practices presented in this
report can be used as a guide for the assessment of other mobile applications as they become available. As such, the application of
this framework will allow agencies to confidently incorporate mobile technology into everyday work practices.
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