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Abstract:This study was conducted on behalf of the UDOT Motor Carrier Division at the request of the towing industry in
Utah to evaluate the maximum allowable rates for “Non-Consent Towing”. The objectives were to: 1-Evaluate
the Current “Maximum” Pricing Levels for Non-Consent Towing, 2-Recommend indexes to allow for future
changes in costs, and 3-Identify other price factors that may have an influence on costs to the towing industry.
A cost analysis was used to calculate the expenses that the towing companies incur during typical towing
operations. The data used was obtained through surveys, interviews, and literature. The total costs for each of
the fee categories (tow fee, the administrative fee, and the storage yard fee) were calculated. Analyses were also
conducted for the business models: full-time towing companies, mixed-business companies, and part-time
towing.
Findings include:
1. The estimated rates for all fees categories were below the current maximum allowable rates.
2. These current maximum allowable could be adjusted based on the calculated cost to towing companies.
3. Three cost of living indexes are appropriate for use in adjusting for the Tow Fee: Light Truck Driver Salary,
the Tow Truck Index, and Overhead. Two similar indexes were found for use in adjusting for the
Administrative Fee: Office Clerk Salary, and the Office Space Index. All indexes are generated by the
Bureau of Labor Statistics.
4. Implementation of uniform rules and policies could reduce costs to the towing companies in Utah.
5. Objective criteria should be used to select companies onto rotation lists (capabilities and past performance),
and others to evaluate their performance on the rotations (on-going performance measures).
6. Non-consent towing is a crucial part of roadway safety and congestion management. Disabled vehicles must
be removed from highway traveled lanes in a timely and safe manner. Required response time regulations
are appropriate on most highways.
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