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Georgia Department of Transportation (GDOT) leadership academy.
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  • Abstract:
    Public agencies like the Georgia Department of Transportation (GDOT) are continually challenged with

    reduced staff levels, reduced budgets, increased workloads and expectations for services provided. In

    addition, the current economic and political environments and complex accountability systems create

    unique management and leadership challenges. Response to these demands requires a well - informed and

    coordinated team that includes professionals, supervisors, technicians, lead workers, and workers led by an

    able leader or supervisor. The development of a true leader or supervisor to address current problems and

    issues requires frequent training and interaction. To thrive and become successful, individuals must possess

    a blend of hard, soft, analytical and problem solving skills along with self - awareness, policy

    sophistication, and systems - focus. Such skills are not built overnight. The goal of this research is to

    develop a training curriculum and courses for GDOT managers and supervisors and make them perform

    better under challenging situations. A survey was conducted to identify the existing and required skills and

    competencies for the GDOT managers and supervisors. After reviewing and analyzing the results, nine core

    skills and competencies were finalized for the GDOT managers’ and supervisors’ curriculum. In this

    research project, new course modules were developed for eight core skills and competencies. They include:

    Leadership and leadership skills; Motivating employees; Negotiation and conflict resolution; Decision

    making and problem solving; Managing for quality; Strategic management - linking performance plans to

    organizational goals; Team building and group productivity; and Ethics for state employees. All the

    developed course modules were taught in an instructor - led class setting and were revised based on the

    participants’ feedback.

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