Georgia Department of Transportation (GDOT) leadership academy.
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2014-01-01
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Abstract:Public agencies like the Georgia Department of Transportation (GDOT) are continually challenged with
reduced staff levels, reduced budgets, increased workloads and expectations for services provided. In
addition, the current economic and political environments and complex accountability systems create
unique management and leadership challenges. Response to these demands requires a well - informed and
coordinated team that includes professionals, supervisors, technicians, lead workers, and workers led by an
able leader or supervisor. The development of a true leader or supervisor to address current problems and
issues requires frequent training and interaction. To thrive and become successful, individuals must possess
a blend of hard, soft, analytical and problem solving skills along with self - awareness, policy
sophistication, and systems - focus. Such skills are not built overnight. The goal of this research is to
develop a training curriculum and courses for GDOT managers and supervisors and make them perform
better under challenging situations. A survey was conducted to identify the existing and required skills and
competencies for the GDOT managers and supervisors. After reviewing and analyzing the results, nine core
skills and competencies were finalized for the GDOT managers’ and supervisors’ curriculum. In this
research project, new course modules were developed for eight core skills and competencies. They include:
Leadership and leadership skills; Motivating employees; Negotiation and conflict resolution; Decision
making and problem solving; Managing for quality; Strategic management - linking performance plans to
organizational goals; Team building and group productivity; and Ethics for state employees. All the
developed course modules were taught in an instructor - led class setting and were revised based on the
participants’ feedback.
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