United States Department of Transportation
i
Technology scan of future traveler information systems and applications in Georgia.
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2013-10-01
[PDF-1.77 MB]
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Abstract:Statewide traveler information provided in Georgia through its NaviGAtor/5-1-1 system is
primarily based on Intelligent Transportation Systems (ITS) related to freeway traffic
management. The purpose of this study is to evaluate traveler information in Georgia and to
provide recommendations on potential conceptual alternatives to the existing NaviGAtor system
that could improve its effectiveness. The evaluation applies several different methodologies
including website comparisons, a survey of NaviGAtor users, a feedback system and a futures
workshop which applies a visioning process to the current state of the NaviGAtor system. Four
proposed alternatives address information delivery to customers and methods through which data
can be fed into the broader system. The final recommendation is a hybrid of those alternatives
that suggests that the agency: enters into third-party data agreements to cost effectively increase
coverage of travel speeds; pursues an open data approach that invites broader participation by
web developers to improve information dissemination; and, incorporates static and real-time
information from the Metropolitan Atlanta Regional Transit Authority (MARTA) and HartsfieldJackson International Airport. This research will be of interest to those researchers and
practitioners involved in managing traveler information programs, especially those contemplating
changes to existing traditional ITS systems.
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