Technology and business practices that work.
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Technology and business practices that work.

Filetype[PDF-176.10 KB]

  • English

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    • Abstract:
      This report highlights exciting activities in five states today that have potential for

      implementation in other departments of transportation. The variety is impressive, and

      the sense of innovation inspiring.

      In Florida, deliberate decision-making, technical engineering, and process changes

      save the state millions of dollars. Florida is also a leader in pushing the envelope on

      social media and communications strategies. Minnesota is thinking like a private

      enterprise and sees risk management in ways that even many private sector firms don’t.

      Its Destination Innovation and Ombudsman initiatives create value both inside and

      outside the agency. North Dakota is an example of how a state DOT has had to

      “remake” itself and its transportation paradigm to accommodate the transformational

      experience of the oil shale boon. Not everyone will have an oil shale boon, but the

      lessons learned by North Dakota’s response are informative and useful. Utah is in the

      business of connecting systems and people and innovating project delivery methods.

      Don’t say that Utah can’t connect two different systems together, because the DOT

      probably can, and the results will be powerful. Utah is also exploring boundaries of

      transparency and connectivity that are impressive and worth considering. Washington is

      pre-tolling its SR 520 corridor and getting people to pay for something that they don’t

      even use right now. It is a compelling story of managing capacity in new and impactful

      ways and getting public acceptance for innovative thinking. In addition, WSDOT’s

      electric highway is a model for other states to follow, and the lessons learned will be

      useful to all who tread that path.

      None of these states can be accused of sitting back and just letting the world go by. Of

      note is the fact that each of these innovative activities is in place and being used today.

      They are not being “beta” tested and are certainly a long ways from the drawing board.

      The good news for other state DOTs is that these innovations can be taken and

      implemented without further testing or evaluation. They work, and each one has proven


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