Optimal Maintenance Crew Composition and Enhancement of Crew Productivity
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2008-08-01
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Edition:Final report.
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Abstract:The South Carolina Department of Transportation dedicates a large portion of both
its budget and other resources to the maintenance of the State’s transportation
infrastructure. In order to maximize the efficiency and productivity of the State’s highway
maintenance workforce, the SCDOT partnered with Clemson University to research the
performance of these maintenance crews. The goal of the research is to begin to identify
optimal crew compositions, if possible, and to enhance crew productivity.
Data was collected from the SCDOT Highway Maintenance Management System
(HMMS) and crew rankings were developed based on several pre-determined performance
criteria. These rankings were then used to identify the top performing crews based on work
description and county type. Once crew rankings were identified, the top crews were
analyzed to determine the crew configurations for each activity that produced the optimum
results. Optimal equipment utilization was also analyzed and improved equipment
allocation specifications were developed. A detailed survey of the SCDOT maintenance
workforce was conducted at six county maintenance offices to supplement the HMMS data
and further generate descriptors and characteristics of the top performing crews. The
counties for this survey were chosen to be representative of the different areas throughout
the state of South Carolina- primarily urban counties, mixed urban and rural counties, and
primarily rural counties. Both maintenance workers and maintenance engineers
participated in the survey with a total of 382 surveys collected. The data collected from
these surveys included demographic information on each worker, information about crews,
and opinion data relating to maintenance performance standards and the worker’s
understanding of those standards.
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