Best practices in bus dispatch [summary].

DeAnnuntis, Christopher

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Best practices in bus dispatch [summary].

2012-01-01
By DeAnnuntis, Christopher

File Language:

English

Details

Creators:

DeAnnuntis, Christopher
Corporate Creators:

University of South Florida
Subject/TRT Terms:

Best Practices Bus Dispatch Bus Drivers Bus Lines Bus Operations Bus Routes Bus Transit Bus Transit Operations Bus Transportation Bus Travel Dispatching Equipment Equipment Management Incident Management Labor Labor Force Labor Management Labor Relations
Publication/ Report Number:

BDK85 977-25
Resource Type:

Tech Report
Geographical Coverage:

Florida
Edition:

Summary.
Corporate Publisher:

Florida Department of Transportation
Abstract:

In 2007, the National Center for Transit Research

sponsored a study of best practices in extraboard

operator management, finding that in most transit

agencies, extraboard manpower is managed by

dispatchers as one of their many functions. This

pointed to a need for a better understanding of

dispatchers’ roles and ranges of functions and to

share optimal practices among transit agencies.

Dispatch functions fall into three broad

categories: incident, labor, and equipment

management. Similarities of dispatch functions

across transit agencies are well known, but

differences in operating policies, procedures,

and functions of dispatch have not been wellresearched

or documented. A literature review

revealed no previous studies of this subject. This

study by researchers from the University of South

Florida begins to address the gaps in knowledge

about dispatch practices. The researchers

investigated best practices, standard operating

procedures, and uses of technology in transit

agencies of all sizes. In addition to their literature

review, they employed a survey and case studies

of two public transit agencies.
Format:

PDF
Collection(s):

US Transportation Collection
Main Document Checksum:

urn:sha256:efd75568923e4bd486b6c4fcbb728d53422668e741372ec32a4aa2001052740e
Download URL:

https://rosap.ntl.bts.gov/view/dot/24654/dot_24654_DS1.pdf
File Type:

[PDF - 404.46 KB ]

File Language:

English

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