Development of performance measures for the assessment of rural planning organizations.
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2011-04-27
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Edition:Final report; July 1, 2007-June 30, 2008.
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Abstract:In order for the Transportation Planning Board to provide oversight and assistance to the 20 RPOs in the state, they
need effective evaluation criteria and performance measures. The existing measures, including the annual
performance report, do not meet those needs. We developed measures they needed in order to fulfill their goals.
We conducted an extensive review of published research and a search of RPO-related documents in each state in
order to identify evaluation and performance 'best practices' in each state. We met with the TPB, NCARPO, and
representatives of RPO constituents to determine concerns with existing measures and their needs and suggestions
for the new performance measures. After developing the evaluation criteria and performance measures, the project
team presented the plans to the various groups, and gathered feedback. The feedback was used to clarify any issues
within the new performance measures. The development of the performance measures was driven by several
principles: (1) The assessments developed, where possible, should be objective and quantifiable, (2) The evaluation
criteria and performance measures should be developed with input from all of the parties involved, (3) The
evaluation criteria and performance measures should facilitate the assessment of both short-term and long-term
goals, and (4) measures should be practical and cost-efficient to implement.
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