Stress in air traffic personnel : low-density towers and flight service stations.

Melton, C.E.; Smith, R.C.; McKenzie, J.M.; Wicks, S.M.; Saldivar, J.T.; Civil Aeromedical Institute

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Stress in air traffic personnel : low-density towers and flight service stations.

1977-09-01
By Melton, C.E. ; Smith, R.C. ; McKenzie, J.M. ; ...

[PDF-570.64 KB]

English

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Creators:

Melton, C.E. ; Smith, R.C. ; McKenzie, J.M. ; Wicks, S.M. ; Saldivar, J.T.

Melton, C.E. ; Smith, R.C. ; McKenzie, J.M. ; Wicks, S.M. ; Saldivar, J.T. Less -
Corporate Creators:

Civil Aeromedical Institute
Corporate Contributors:

United States. Office of Aviation Medicine
Subject/TRT Terms:

[+]

Adrenaline Air Traffic Controllers Anxiety Anxiety--Testing Employees--Workload Heart Beat Heart Rate Human Subject Testing Noradrenaline Physiological Aspects Psychological Aspects Stress (Physiology) Stress (Psychology) Urine Urine--Analysis Workload
Publication/ Report Number:

FAA-AM-77-23 ; DOT/FAA/AM-77/23

FAA-AM-77-23 ; DOT/FAA/AM-77/23 Less -
Resource Type:

Tech Report
Geographical Coverage:

United States
Corporate Publisher:

Civil Aerospace Medical Institute
Abstract:

Stress and anxiety levels were measured in 10 air traffic control specialists (ATCS) at two low-traffic-density towers, Fayetteville (FYV), Arkansas, and Roswell (ROW), New Mexico, and in 24 flight service (FS) specialists at Oklahoma City (OKC), Oklahoma, Fayetteville, Arkansas, and Roswell, New Mexico.

Physiological measurements consisted of heart rate and urine biochemical analysis for 17-ketogenic steroids, epinephrine, and norepinephrine. On-duty arousal in ATCS's and FS specialists was evident both physiologically and psychologically; such arousal was within psychologically normal limits and was generally low physiologically compared to other air traffic control (ATC) facilities that have been studied in the past. Physiological stress levels at these low-density towers and flight service stations were also low compared to other ATC facilities that were studied previously.

It is concluded that it is inappropriate to describe all air traffic control work, as is commonly done in the popular press, as unusually stressful. Such accounts in the popular press tend to deal with the exceptional rather than with the typical controller or facility.
Format:

PDF
Collection(s):

FAA Civil Aerospace Medical Institute US Transportation Collection
Main Document Checksum:

[+]

urn:sha256:1f88411cb68f5fe4d14ea43c8fe1c81b895a7591dcdfa899ecc8a87783cd8324
Download URL:

https://rosap.ntl.bts.gov/view/dot/21170/dot_21170_DS1.pdf
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Stress in air traffic personnel : low-density towers and flight service stations.

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