United States Department of Transportation
i
Tracking Missing Drivers (OTREC Project Brief)
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2010-09-01
[PDF-734.55 KB]
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Alternative Title:Project title: Evaluation of Short-Duration, Unscheduled Absences among Transit Operators: TriMet Case Study
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Abstract:Studies have shown that the absenteeism rate for the U.S. labor force at large is about 3.5 percent, while in the transit industry absenteeism among operators exceeds 10 percent. Also troubling is the fact that short-duration operator absences, those lasting one to three days, have increased during the past decade. Given the increasing frequency and daily volatility of short-duration absences, transit providers need to gain a better understanding of their occurrence. This will help providers anticipate the amount of open work that will need to be filled by reserve operators, known as extraboard. Improving our understanding of factors that contribute to short-duration absences may also help us make changes to reduce their occurrence. This project analyzed factors contributing to short-duration, unscheduled absences among operators at TriMet, the transit provider for the Portland, OR, metropolitan region. The findings can be used to support planning practices and to point to changes in policies and practices that may reduce the incidence of short-duration absences.
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