U.S. flag An official website of the United States government.
Official websites use .gov

A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS

A lock ( ) or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.

i

Transportation communications interoperability : phase 2, resource evaluation.

File Language:
English


Details

  • Creators:
  • Corporate Creators:
  • Corporate Contributors:
  • Subject/TRT Terms:
  • Publication/ Report Number:
  • Resource Type:
  • Geographical Coverage:
  • Edition:
    Final report; July 2005-Dec. 2006.
  • Corporate Publisher:
  • Abstract:
    Based on the Arizona Department of Transportation’s (ADOT) previous SPR-561 ‘Needs Assessment’ study, this

    report continues the efforts to enhance radio interoperability between Department of Public Safety (DPS) Highway

    Patrol officers and ADOT field personnel. Ideally, any DPS officer should be able to communicate with any ADOT

    highway worker in the rural areas. The SPR 561 project recommended two pilot programs: (a) testing of

    secondary VHF radios to be installed in several squads of DPS patrol cars, and (b) testing of dispatch console

    interties, or ‘crosspatching,’ by regional DPS dispatchers and by ADOT’s Phoenix Traffic Operations Center.

    This report outlines the implementation and evaluation aspects of the radio interoperability pilot program, to include

    evaluation of user needs, suggested deployments, development of training and evaluation plans, and defining a

    practical evaluation period for assessment of the programs. User needs were developed through a series of

    stakeholder meetings and follow-up discussions and interviews to identify critical areas. Previous attempts at

    interoperability were reviewed and analyzed to determine successes and challenges. A train-the-trainer plan was

    developed to support an on-going program such that refresher courses would be available, as well as opportunities

    to train new employees. The evaluation plan identifies the feedback methods used for the program, which included

    field interviews, dispatch log sheets, and interoperability field reports. Data reduction was performed to determine

    response times, message latency, any follow-up meetings needed, level of confusion, frequency of use, and user

    perception. An evaluation period of seven months was sufficient to support the analysis of radio interoperability.

    Of three final recommendations from this successful pilot program, the key point is to deploy secondary car-to-car

    VHF radios in all highway patrol units in the rural areas of the state for direct contact with ADOT personnel. The

    dispatch console crosspatch resource is also in place as a tool for special events, incidents, or joint operations

    such as forest fires or winter storms. Ongoing training, testing, and feedback comprise a third key element.

  • Format:
  • Funding:
  • Collection(s):
  • Main Document Checksum:
    urn:sha256:b57cfa25662bcee7151979f2bda57082a60bd45da3a818549814afa7454a8e2f
  • Download URL:
  • File Type:
    Filetype[PDF - 1.26 MB ]
File Language:
English
ON THIS PAGE

ROSA P serves as an archival repository of USDOT-published products including scientific findings, journal articles, guidelines, recommendations, or other information authored or co-authored by USDOT or funded partners. As a repository, ROSA P retains documents in their original published format to ensure public access to scientific information.