Hudson Bergen light rail customer impact and retention study.

Liu, Rongtang (Rachel); New Jersey Institute of Technology

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ROSA P serves as an archival repository of USDOT-published products including scientific findings, journal articles, guidelines, recommendations, or other information authored or co-authored by USDOT or funded partners. As a repository, ROSA P retains documents in their original published format to ensure public access to scientific information.

i

Hudson Bergen light rail customer impact and retention study.

2009-03-01
By Liu, Rongtang (Rachel)

English

Details You May Also Like

Details:

Creators:

Liu, Rongtang (Rachel)
Corporate Creators:

New Jersey Institute of Technology
Corporate Contributors:

New Jersey. Dept. of Transportation. Division of Research and Technology ; United States. Federal Highway Administration

New Jersey. Dept. of Transportation. Division of Research and Technology ; United States. Federal Highway Administration Less -
Subject/TRT Terms:

[+]

Customer Satisfaction Hudson-Bergen County Light Rail Transit System--Public Opinion Light Rail Transit Local Transit--New Jersey--Public Opinion Street-railroads--New Jersey--Public Opinion
Publication/ Report Number:

FHWA-NJ-2009-004
Resource Type:

Tech Report
Geographical Coverage:

New Jersey
Edition:

Final report.
Corporate Publisher:

New Jersey. Dept. of Transportation
Abstract:

In order to understand the customer impact and ridership retention of the Hudson

Bergen Light Rail (HBLR) extension, NJ TRANSIT and the New Jersey Department of

Transportation (NJDOT) gathered a research team to conduct a study composed of a

platform survey, travel behavior change analyses, and ridership impact estimates. To

measure the public benefit of investment in transit, the research team explored the

comprehensive impact of the HBLR extension and highlighted the specific impact on

travel behavior, such as mode shift, ridership retention, and utilization of intermodal

transportation systems. This report documents the main elements of the research and

findings.
Format:

PDF
Collection(s):

US Transportation Collection
Main Document Checksum:

[+]

urn:sha256:450622d12c1ec186cb74887030b83450e705e615e3d616788fbbe435fa8594e4
Download URL:

https://rosap.ntl.bts.gov/view/dot/17166/dot_17166_DS1.pdf
File Type:

[PDF-991.13 KB]