United States Department of Transportation
[PDF-7.24 MB]
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TRIS Online Accession Number:01127166
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NTL Classification:NTL-INTELLIGENT TRANSPORTATION SYSTEMS-Incident Management;NTL-OPERATIONS AND TRAFFIC CONTROLS-OPERATIONS AND TRAFFIC CONTROLS;NTL-PLANNING AND POLICY-Management Systems;NTL-SAFETY AND SECURITY-Accidents;
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Abstract:The necessity of a multi-disciplinary approach – involving law enforcement, fire and rescue, transportation, towing and recovery, and others – has been well-recognized and integrated into incident management operations. This same multidisciplinary approach has not been as widely extended to the area of resource management. Under a multidisciplinary approach, efficient and effective traffic incident management (TIM) resource management relies upon the utilization of: (1) appropriate personnel who are best qualified (i.e., capable but not over-qualified) for the various tasks; (2) appropriate equipment by function (i.e., use of the least costly equipment capable of performing the function); and (3) appropriate technology capable of supporting various on-site resource tasks, as well as a reduction in overall resources required through reduced redundancy across disciplines. To demonstrate the potential for enhanced TIM resource management efficiency and effectiveness, this guidebook considered various hypothetical examples for select TIM functions including motorist assistance, dispatch and response, scene protection, temporary traffic control, detour management, firefighting, minor spill mitigation and cleanup, crash investigation, victim relocation, and vehicle or debris removal. Results from an Incident Scenario Survey were used to confirm potential resource management improvements in practice and estimate order of magnitude cost savings.
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